Refund & Returns Policy

We want you to be satisfied with your purchase. Please review our refund and return policy below.

✓ Wrong size? We’ll send a replacement pair free of charge.

Our Wrong Size Guarantee

If you receive your order and discover that the size is not right for you, contact us within 30 days of delivery.

As part of our customer satisfaction commitment, Trendyvice will send one replacement pair in a different size free of charge.

To request a replacement size, please contact us at info@trendyvice.com and include your order number and the size you originally ordered.

This guarantee applies to one replacement pair per order.

 

Customers may request a return within 30 days of receiving their order.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be returned in its original packaging

Certain items may not be eligible for return due to hygiene or personal-use reasons. These exclusions, if applicable, are noted on the product page.

Once a returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds are issued to the original payment method

• Processing time may take 5–10 business days, depending on your payment provider

Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

Shipping costs are non-refundable.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Include your order number and clear photos of the issue so we can assist you promptly.

We stand behind every order shipped by Trendyvice. If you experience a problem with your order, please contact us and we will work with you to find a fair solution.

To request a return or report an issue, please contact us at:

Email: info@trendyvice.com