Refund policy
We want you to be happy with every order. Please review our guarantees and refund policy below.
✓ Not Happy? Full Refund — Keep the Item
If you're not satisfied with your order for any reason, contact us within 30 days of delivery for a full refund.
You do not need to return the product. Once your refund is approved, you keep the original item.
To request a refund, email us at info@trendyvice.com with your order number.
✓ Wrong Size? Free Replacement — Keep the Original
If the size isn't right, contact us within 30 days of delivery and we'll send one replacement pair in a different size, free of charge.
You keep the original pair — no need to return it.
To request a replacement, email info@trendyvice.com with your order number and the size you originally ordered. This applies to one replacement pair per order.
How Refunds Are Issued
Once your refund is approved:
- Refunds are issued to your original payment method
- Processing may take 5–10 business days, depending on your payment provider
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 30 days of delivery.
Include your order number and clear photos of the issue so we can help promptly.
Customer Satisfaction
We stand behind every order shipped by Trendyvice. If anything's wrong, contact us and we'll work with you to find a fair solution.
How to Reach Us
Email: info@trendyvice.com